Testimonials

People who work here love what they do and they do it with compassion and dedication.

My stepmother, who suffered from Alzheimer’s dementia, spent two years of her life in the memory care unit of Arbol Residences. It was a relief for me to know that she was well taken care of. I particularly appreciated the responsiveness of both the administrative and medical staff. When I had a question, I would receive an answer, by email or by phone, in less than twenty-four hours. Arbol’s all-inclusive pricing made it easy for me to manage my stepmother’s affairs while living several thousand miles away.

I can’t say enough about the quality of care that my father received during his stay at Arbol. He spent time in their health center as part of his rehabilitation. During this time, everyone was so attentive and really took an interest in his progress, especially his speech therapist, Tom. Later, we also utilized their facility for hospice. This is always a difficult time to have to make decisions but we knew that having him there during hospice was the best choice based upon the amazing care that he was provided during his rehabilitation stay. I really appreciate all of the support that they provided us during this time

Every single part of going to rehab after breaking both legs, was an amazing experience. (Who can say that!?) Lisa was exceptionally helpful to my son in getting me admitted. I even had my own extra large private room, perfect for setting up my office equipment and continuing to “work”. All the nurses and staff were professional, giving excellent care, helpful, friendly and lovely, and I made a lot of friends. A huge shout out to the Therapy Staff (you know who you are;) for working with me in your excellency, and helping me to make enough progress to go home. Wish my house was as clean as your facility! Every step of my journey was filled with care, support and love. Thank you! Next time you see me I will be walking in to say hello and maybe telling a joke!

I cannot give enough praise to all Arbol staff, especially Arbol Skilled Nursing staff. My Dad had been in Arbol’s Skilled Nursing facility for nearly three years. His stay included the most difficult days of the pandemic, where Arbol staff did an incredible job at preventing the spread of the virus with various protocols. My dad had excellent care, and it was very apparent that the staff went above and beyond countless times to make sure he was comfortable – from visiting with him, to putting football games on his TV (which he loved to watch). Thank you, Arbol staff, for all that you did for my Dad. My mom and I feel blessed that you were all in his life, and in ours.

Both of my parents started their Arbol Living at Skilled Nursing. Mom transferred to Memory Cate and Dad transferred to Assisted Living. The care in all three departments is commendable and the transfer from department to department was easy. All staff were friendly and knowledgeable. What I appreciated the most was being able to talk with a REAL person at any time. Skilled Nursing has their own entry and staff. Memory Care and Assisted Living have their own entry and staffs. All the different care needs are met in one location.

Mom spent four weeks at Arbol recovering from surgery. The care team at Arbol is fantastic. Hands on staff are compassionate and caring. Administrative staff popped in regularly to check on any concerns or issues. Choosing a care facility was a difficult decision but we are happy with our choice in Arbol.

This was my second time in using the services at ARBOL. 5 years ago, I was there after foot surgery. This time I was at their re-hab after after having a blocked intestine removed. As before their staff is always friendly and helpful even at three o’clock in the morning. The physical and occupational therapist folks are professional and very good on getting me back on my feet again. The food is good to excellent. The building is very clean and quiet. If you need to use the services of a rehab , I highly recomend staying there.